On Friday, January 17, 2025, the Daviess County CEO cohort embarked on an enlightening journey during their visit to Boyd and Sons Machinery, LLC/Bobcat of Daviess County. Since November 2019, the dealership has been authorized to sell Bobcat® equipment, proudly serving the Washington area with an extensive inventory of new and pre-owned machinery.
Austin Boyd, Kyle Gengelbach, Chelsey Hart, and Frank Kiefler gave the cohort a guided tour of the facility and shared the remarkable story of Boyd and Sons Machinery since becoming a Bobcat dealership. In just a few short years, the dealership has ascended to become the number one parts dealer in the United States. Beyond Bobcat sales, the organization encompasses various business components, including rubber tracks, track press, aftermarket parts, used equipment, Lucas Oil, service, OEM trailer dealership, and attachments. Impressively, the company's sales network reaches nine states on a weekly basis.
Key Takeaways from the Visit:
***Communication is crucial: "Bad news never gets better with time!"
***Manage expectations effectively.
***See challenges as opportunities rather than problems.
***Prioritize long-term relationships over short-term sales.
***Commit to exceptional service: Always answer the phone.
***Express gratitude: 'Thank you' are powerful words.
***Continuously challenge yourself and strive for growth.
***Identify those who will stand by you in difficult times.
Austin Boyd, a former CEO cohort member and the current CEO Board President, reflected on the program's impact on his professional perspective. He emphasized the importance of supporting local businesses and the pivotal role of clear and effective communication. Boyd and Sons Machinery fosters a culture of weekly collaboration among all departments, reinforcing unity and shared objectives. Austin shared one of the cohort's favorite sayings: "Buy it right, and it's already half sold!"
The Daviess County CEO cohort extends heartfelt gratitude to Boyd and Sons Machinery for their time, business tour, and unwavering support of the CEO program. The visit provided not only valuable business insights but also a wealth of inspiration for the budding entrepreneurs in the cohort.
